Shipping policy

Shipping costs

Delivery is free for orders over €150. A delivery charge of €15 applies to orders of €150 or less.

Where do we deliver?

We deliver only to addresses within the Republic of Ireland.

When does delivery take place?

Deliveries take place from Monday to Friday during usual business hours. Once your order has been dispatched, you will receive an email with a tracking number so that you can follow the status of your shipment.

How does delivery take place?

Grills weighing more than 31.5 kg are delivered by a freight carrier. All other products are sent via standard parcel delivery.

Kerbside delivery: all pallet deliveries are made to the nearest publicly accessible kerbside point at your delivery address. Delivery does not include carrying goods into your property or to upper floors.

Please provide a telephone or mobile number with your delivery address so that the carrier can contact you during the day to arrange delivery.

Delivery times and availability

At WeberBlackstone, we aim to process your order as quickly as possible and without unnecessary delay. If a product requires a longer delivery time, this will be indicated on the relevant product page. Delivery times depend on the product’s stated availability and whether freight delivery is required.

In stock

The product is in stock and ready for dispatch. Please refer to the relevant product page for estimated delivery times. For freight deliveries, the carrier will contact you to arrange delivery.

If you order a product that requires freight delivery together with products normally sent via standard parcel delivery, we reserve the right to send all products using the same delivery method. This may change the standard delivery time, but the overall delivery time will not exceed the period indicated for freight delivery.

Out of stock

The item is sold out and cannot currently be delivered.

Availability information is indicative. If an exceptional delay occurs, we will let you know as soon as possible.

Returns

To arrange a return, please contact our customer service team. Our team will explain the next steps and help you organise the return. Please do not send any products back before contacting us.

For further information about returns and refunds, please see our Return and Refund Policy.